To avoid any misunderstanding that may bring dissatisfaction to your stay, we recommend you, our valued customer, to abide by the rules and regulations below.
1) Clients must take care of their personal belongings; New Golden Star is not responsible for any loss of property that belongs to the clients in this hotel.
2) Please do not take away anything that belongs to this hotel.
3) Please do not command our staffs to provide any sort of services that are unlawful and unreasonable.
4) Please do not bring animals into this hotel.
5) Please do not bring objects that emit foul odors (such as durians and salted fish) into this hotel.
6) Please do not bring gun powder, explosives, oils or other inflammables.
7) Please do not bring illegal drugs and unregistered firearms or weapons.
8) Clients should lock their room doors properly when being away or sleeping, and if any suspicious persons are spotted, please report to our staffs as soon as possible.
9) Clients, who do damage to any property in New Golden Star, are responsible to compensate for the damage monetarily.
10) Clients must make sure that they do not cause too much disturbance that may affect other clients, or else, New Golden Star have the right to move the disturbing clients to other rooms or deny their stay altogether.
11) We reject the use of our hotel by members of any unlawful gang or extremist.
12) Check out must be done before 12pm, or else clients have to pay for an extra stay.
